Introduction; This Privacy Policy
describes how TECHNOSYS COMPUTER and its affiliates (collectively "
TECHNOSYS COMPUTER, we, our, us") collect, use, share, protect or
otherwise process your information/ personal data through our website https://www.zcabs.in/
(hereinafter referred to as Platform). Please note that you may be able to
browse certain sections of the Platform without registering with us. We do not
offer any product/service under this Platform outside India and your personal
data will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service offered on
the Platform, you expressly agree to be bound by the terms and conditions of
this Privacy Policy, the Terms of Use and the applicable service/product terms
and conditions, and agree to be governed by the laws of India including but not
limited to the laws applicable to data protection and privacy. If you do not
agree please do not use or access our Platform. Collection-We collect your
personal data when you use our Platform, services or otherwise interact with us
during the course of our relationship and related information provided from
time to time. Some of the information that we may collect includes but is not
limited to personal data / information provided to us during
sign-up/registering or using our Platform such as name, date of birth, address,
telephone/mobile number, email ID and/or any such information shared as proof
of identity or address. Some of the sensitive personal data may be collected
with your consent, such as your bank account or credit or debit card or other
payment instrument information or biometric information such as your facial
features or physiological information (in order to enable use of certain
features when opted for, available on the Platform) etc all of the above being
in accordance with applicable law(s) You always have the option to not provide
information, by choosing not to use a particular service or feature on the
Platform. We may track your behaviour, preferences, and other information that
you choose to provide on our Platform. This information is compiled and
analysed on an aggregated basis. We will also collect your information related
to your transactions on Platform and such third-party business partner
platforms. When such a third-party business partner collects your personal data
directly from you, you will be governed by their privacy policies. We shall not
be responsible for the third-party business partner’s privacy practices or the
content of their privacy policies, and we request you to read their privacy
policies prior to disclosing any information. If you receive an email, a call
from a person/association claiming to be TECHNOSYS COMPUTER seeking any
personal data like debit/credit card PIN, net-banking or mobile banking
password, we request you to never provide such information. If you have already
revealed such information, report it immediately to an appropriate law
enforcement agency. Usage- We use personal data to provide the services you
request. To the extent we use your personal data to market to you, we will
provide you the ability to opt-out of such uses. We use your personal data to
assist sellers and business partners in handling and fulfilling orders;
enhancing customer experience; to resolve disputes; troubleshoot problems;
inform you about online and offline offers, products, services, and updates;
customise your experience; detect and protect us against error, fraud and other
criminal activity; enforce our terms and conditions; conduct marketing
research, analysis and surveys; and as otherwise described to you at the time
of collection of information. You understand that your access to these
products/services may be affected in the event permission is not provided to
us. Sharing- We may share your personal data internally within our group
entities, our other corporate entities, and affiliates to provide you access to
the services and products offered by them. These entities and affiliates may
market to you as a result of such sharing unless you explicitly opt-out. We may
disclose personal data to third parties such as sellers, business partners,
third party service providers including logistics partners, prepaid payment
instrument issuers, third-party reward programs and other payment opted by you.
These disclosure may be required for us to provide you access to our services
and products offered to you, to comply with our legal obligations, to enforce
our user agreement, to facilitate our marketing and advertising activities, to
prevent, detect, mitigate, and investigate fraudulent or illegal activities
related to our services. We may disclose personal and sensitive personal data
to government agencies or other authorised law enforcement agencies if required
to do so by law or in the good faith belief that such disclosure is reasonably
necessary to respond to subpoenas, court orders, or other legal process. We may
disclose personal data to law enforcement offices, third party rights owners,
or others in the good faith belief that such disclosure is reasonably necessary
to: enforce our Terms of Use or Privacy Policy; respond to claims that an
advertisement, posting or other content violates the rights of a third party;
or protect the rights, property or personal safety of our users or the general
public. Security Precautions- To protect your personal data from unauthorised
access or disclosure, loss or misuse we adopt reasonable security practices and
procedures. Once your information is in our possession or whenever you access
your account information, we adhere to our security guidelines to protect it
against unauthorised access and offer the use of a secure server. However, the
transmission of information is not completely secure for reasons beyond our
control. By using the Platform, the users accept the security implications of
data transmission over the internet and the World Wide Web which cannot always
be guaranteed as completely secure, and therefore, there would always remain
certain inherent risks regarding use of the Platform. Users are responsible for
ensuring the protection of login and password records for their account. Data
Deletion and Retention- You have an option to delete your account by visiting
your profile and settings on our Platform , this action would result in you
losing all information related to your account. You may also write to us at the
contact information provided below to assist you with these requests. We may in
event of any pending grievance, claims, pending shipments or any other services
we may refuse or delay deletion of the account. Once the account is deleted,
you will lose access to the account. We retain your personal data information
for a period no longer than is required for the purpose for which it was
collected or as required under any applicable law. However, we may retain data
related to you if we believe it may be necessary to prevent fraud or future
abuse or for other legitimate purposes. We may continue to retain your data in
anonymised form for analytical and research purposes. Your Rights- You may
access, rectify, and update your personal data directly through the
functionalities provided on the Platform. Consent- By visiting our Platform or
by providing your information, you consent to the collection, use, storage,
disclosure and otherwise processing of your information on the Platform in
accordance with this Privacy Policy. If you disclose to us any personal data
relating to other people, you represent that you have the authority to do so
and permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal data over the Platform or any partner
platforms or establishments, consent to us (including our other corporate
entities, affiliates, lending partners, technology partners, marketing
channels, business partners and other third parties) to contact you through
SMS, instant messaging apps, call and/or e-mail for the purposes specified in this
Privacy Policy. You have an option to withdraw your consent that you have
already provided by writing to the Grievance Officer at the contact information
provided below. Please mention “Withdrawal of consent for processing personal
data” in your subject line of your communication. We may verify such requests
before acting on our request. However, please note that your withdrawal of
consent will not be retrospective and will be in accordance with the Terms of
Use, this Privacy Policy, and applicable laws. In the event you withdraw
consent given to us under this Privacy Policy, we reserve the right to restrict
or deny the provision of our services for which we consider such information to
be necessary. Changes to this Privacy Policy- Please check our Privacy Policy
periodically for changes. We may update this Privacy Policy to reflect changes
to our information practices. We may alert / notify you about the significant
changes to the Privacy Policy, in the manner as may be required under
applicable laws. Grievance Officer M/s Technosys : Designation: Anita Chettri,
Office Address: Gyalshing, Pandey Colony West Sikkim, India, Pin Code: 737111, Contact us: 7797887714: Time: Monday -
Friday(9:00 - 18:00)